See engagement before you reach out
Check which campaigns and flows a contact opened or clicked, so your follow-up speaks to what they actually read.
Go Fig + Klaviyo
Go Fig reads Klaviyo so you can see which emails and texts a contact engaged with before you reach out on their account.
Key facts
What you can do with Klaviyo in Go Fig
If your team sends email or SMS from Klaviyo, it knows what each contact opened and clicked. A solutions engineer connects Klaviyo with you during setup. Go Fig reads it and never sends anything through it. Your brief can then show a contact's recent engagement next to the account you are working, so your next message fits what they care about.
Spot interest on an open deal
When someone on an account you are working engages with a recent email, it shows up in your brief. The follow-up Go Fig drafts waits for your OK.
Know the customer at onboarding
Before a kickoff, see which messages the new customer's contacts engaged with, so the first call starts from what they already know.
What Go Fig reads from Klaviyo
How to connect Klaviyo
Book setup with a solutions engineer
Klaviyo is connected with a solutions engineer, not self-serve. Schedule a demo and they walk through it with you or whoever owns Klaviyo.
Create a private API key
In Klaviyo, open Settings, then API Keys, and create a private key with read-only access (it can look but never change anything). Give it to your solutions engineer.
Pick the events that matter
Klaviyo tracks many kinds of events. Choose the ones that say something about a contact's interest, such as opens and clicks, so your brief is not buried in noise.
Check it in Go Fig
Go Fig brings in past records on the first connection, then keeps them current. Look up a contact you know and confirm their recent engagement is there.
Questions about Go Fig + Klaviyo
Will Go Fig send emails or texts through Klaviyo?
No. Go Fig only reads Klaviyo. Any follow-up Go Fig drafts waits for your OK in your Feed, and nothing goes out through Klaviyo.
Does this help me find new leads?
No. Go Fig works the contacts and accounts you already have. Klaviyo data tells you what those people engaged with, so your next touch lands at the right moment.
Can I set this up myself?
Not yet. A solutions engineer connects Klaviyo with you during setup. Schedule a demo to get started.
How often does Klaviyo data update?
Once a day by default, at a time your team sets. Larger plans can update it every hour or every 15 minutes.
Where is my Klaviyo data stored?
Go Fig keeps a copy in its secured Google Cloud storage in the US, walled off from every other company's data. Everyone on your team sees only what their role allows.
Ready to connect Klaviyo?
A solutions engineer connects it with you on the call. Then you see Go Fig work on your own data.