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Go Fig + PostgreSQL

Go Fig reads customer and usage records from your PostgreSQL database so your brief shows what is happening in each account before you reach out.

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Key facts

Database
Connected by
Your data team, with a solutions engineer
Access
Read only, with a read-only user recommended
Where your data lives
In your PostgreSQL, not copied
How often it updates
Read where it sits, each time it's used
What it needs
Host, port, database, username, password, and SSL mode

What you can do with PostgreSQL in Go Fig

This one is for your data team. They connect it once with a solutions engineer, and your brief can use it. Your data stays in your PostgreSQL. Go Fig reads it there and doesn't copy it into its own storage. The connection is read only, and we recommend a read-only user so nothing in the database can change. What your own systems know about a customer can then sit next to the deal you are working.

Know the account before the call

See what your own systems record about a customer, like active projects or usage, before you follow up on a deal.

Renewals with real context

Check how a customer has been using what they bought before you reach out about a renewal.

Onboarding you can see

Follow a newly closed customer's first weeks from the records in your database, so onboarding doesn't stall quietly.

What Go Fig reads from PostgreSQL

Tables Views Customer and account records Usage and activity records

How to connect PostgreSQL

Create a read-only user

In PostgreSQL, your data team creates a user for Go Fig and grants it permission to read only the tables and views it should see (it can look but never change anything).

Make the database reachable

Go Fig connects to the host and port you give it. If a firewall sits in front of the database, your data team works through what to allow with your solutions engineer.

Enter the connection details

Add the host, port, database name, username, password, and SSL mode (whether the connection is encrypted) in Go Fig.

Check the tables

Confirm Go Fig can see the tables you expect. From then on, Go Fig reads them in PostgreSQL each time they are used.

Questions about Go Fig + PostgreSQL

Do I need to set this up myself?

No. This one is for your data team. They connect it once with a solutions engineer, and your brief can use it from then on.

Does Go Fig copy our database?

Your data stays in your PostgreSQL. Go Fig reads it there and doesn't copy your tables into its own storage. So it can find the right table, it keeps field names, descriptions, and a few sample rows in its search index, as our security page explains.

How current is the data?

Go Fig reads the data where it sits each time it is used, so it is as current as your database.

Can Go Fig change anything in our database?

No. The connection is read only. We recommend giving Go Fig a read-only user too, so the database itself makes sure nothing can change.

What does our data team need to provide?

The host, port, database name, a username and password, and the SSL mode, which sets whether the connection is encrypted.

Ready to connect PostgreSQL?

A solutions engineer connects it with you on the call. Then you see Go Fig work on your own data.

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