Paid up before the renewal call
See whether a customer's recent invoices are paid before you get on a renewal call, so there are no surprises.
Go Fig + Stripe
Go Fig reads your Stripe payments and subscriptions so you can see whether a customer has paid before your renewal call.
Key facts
What you can do with Stripe in Go Fig
Before a renewal call, you want to know whether the customer is paid up. Go Fig brings Stripe payments, invoices, and subscriptions in next to your deals, so you don't have to ask anyone to look it up. You can check a closed deal against what the customer is actually being charged. Go Fig only reads from Stripe and never charges, refunds, or changes anything.
Closed deal against the subscription
Check that what the customer is being charged in Stripe matches the deal you closed.
Onboarding with billing in view
Confirm a new customer's first payment went through as you start onboarding them.
What Go Fig reads from Stripe
How to connect Stripe
Find your Stripe account ID
Your account ID is listed in your Stripe account settings and starts with acct_. Go Fig uses it to know which account to read.
Create an API key
In your Stripe dashboard, create an API key for Go Fig. A restricted key (one that can only read the data you allow) is the safer choice. Leave every write permission turned off.
Enter both in Go Fig
Paste the account ID and the key into the Stripe connection in Go Fig. Go Fig brings in past records on the first connection, then keeps them current.
Set how often it updates
It updates once a day by default, at a time your team sets. Larger plans can update it every hour or every 15 minutes.
Questions about Go Fig + Stripe
Can I check whether a customer has paid before a renewal call?
Yes. Invoices and payments come in from Stripe, so you can ask Celeste, Go Fig's AI analyst, whether a customer is paid up before you reach out.
Can Go Fig charge or refund a customer?
No. The connection is read only. Go Fig never creates a charge, issues a refund, or changes a subscription.
How often does the Stripe data update?
Once a day by default, at a time your team sets. Larger plans can update it every hour or every 15 minutes.
Where is our Stripe data kept?
Go Fig keeps a copy in its secured Google Cloud storage in the US, walled off from every other company's data.
What kind of API key should we use?
A restricted key that can only read. Go Fig never needs write access to Stripe, so there is no reason to give it any.
Ready to connect Stripe?
A solutions engineer connects it with you on the call. Then you see Go Fig work on your own data.